Privacy Policy 14.03.2022
Registrar:
Contact information of the data controller of the personal data processed (Aminoversum Oy’s customer register) and the company responsible for their processing:
Aminoversum Oy (FI32020591)
Jalkalantie 6, 77600 Suonenjoki
For more information, contact the company’s designated Privacy Officer at: info@aminoversum.com
General
Aminoversum Oy (FI32020591) is committed to protecting the privacy of its customers. The processing of personal data has taken into account the requirements of the applicable EU data protection regulation. This Privacy Statement is intended to inform our customers about the processing of their personal data. The customer must accept the terms of this privacy statement before ordering from our online store. It is not possible to order products from our online store without providing the necessary personal information.
We collect the following information, among others:
- Contact information such as address, email address and phone number
- Payment information, including credit agreements and other billing information
- Other information provided by the user himself
- Personal identification number to identify the customer when concluding a credit agreement
Providing contact, payment and identification information is mandatory when purchasing products from our online store.
Purpose of the data collected
We use the information we collect:
- for delivery, processing and archiving of orders
- to improve the customer experience we provide
- to improve customers safety and prevent misuse
- for analytical and statistical purposes
- to develop our online store and improve our marketing
The main data sources are the users themselves as well as anonymised data collected from the site using Google Analytics. The information we collect can be divided into information provided to us by the user, website usage data and information derived from analytics. The data is not used for automated decision making or profiling.
Our data usage is based on the customer’s consent when using our service as well as our company’s legal obligations.
Data processing and storage
We store the data provided to us by customers in the EU. In principle, personal data will not be transferred outside the EU unless it is a mandatory technical requirement to ensure our services or third party services. The data is protected against unauthorized access and against accidental or illegal destruction, alteration, disclosure or transfer. We maintain good privacy practices with respect to personal information, and the information we collect is only processed to the extent necessary.
The data will only be kept for as long as it is appropriate for the purposes mentioned in this policy. Existing legislations also impose requirements on data retention, such as storing supporting documents for accounting purposes.
Disclosure of information to third parties
The Company may disclose collected information to third parties to the extent necessary. The Company has also taken into account the requirements of the Privacy Policy in its agreements with third parties.
We use third parties i.e. for order delivery, in which case we will have to disclose some necessary information to third parties. If you choose credit lending at checkout, your information will also be passed on to the lender, Klarna Bank AB, in connection with the credit decision.
When necessary, we will also provide information to the authorities, in which case we will inform the customer about these information requests, to the extent permitted by law. The information used for analytical purposes is anonymised or pseudonymized whenever possible.
We provide information to the following third parties:
- To analytics and statistics partners
- To customer relationship management partners
- The carrier, unless the order is picked up at the company’s office
- The payment provider when paying with a payment card
- To Klarna Bank AB, when choosing buy now pay later
- To the lender’s collection company, when the invoices fall due and go to collection
- To partners in the management of the company ‘s legal obligations
Cookies
We use cookies on our website to offer and develop our services and to improve the user experience. A cookie is a small text file that a browser stores on a user’s terminal. Unlike our biscuits, these cookies are not edible – although the name undeniably refers to a snack. These cookies do not harm the customer’s computer or its files. Cookies contain a unique identifier that can be used to identify users, but we cannot use cookies to identify a user.
Our site leverages services from Meta, Google Analytics, Google Tag Manager, Google Adwords, and HubSpot to track and analyze our website and develop our sales and marketing. HubSpot is used for customer relationship management. When communicating through a chat window, the customer is explicitly asked to accept Hubspot’s terms and conditions. You may provide us with order-related information through HubSpot, but it is not mandatory. There are also other options for contacting us. The information you send to Google is anonymized or pseudonymized information.
The user can consent to the use of cookies or disable them usage in their browser. Disabling cookies may affect the functionality of the website.
Rights
As our customer, you have the right to access your personal information and to receive a copy of the information collected upon request. In addition, you can request the correction or deletion of your personal information. You also have the possibility, with certain restrictions, to request a restriction on the processing of your data or to object to the processing of your personal data.
For requests about personal information or other related matters, please contact the data controller at info@aminoversum.com
You also have the right to file a complaint with the supervisory authority.
The contact details of the national supervisory authority are:
Office of the Data Protection Ombudsman
PO Box 800, Ratapihantie 9, 00521 Helsinki
pp. 029 56 66700
tietosuoja@om.fi
www.tietosuoja.fi
Attention: Aminoversum Oy is not liable for the accuracy of this translation. Our company is an e-commerce company based in Finland. We sell our products from Finland and can deliver them abroad. We don’t have a physical presence elsewhere in the EU. The original privacy policy can be found in Finnish at planetamino.com/tietosuojaseloste